Kenny G & Company performs a complete jewelry repair service staffed by our “in house” master goldsmiths, trained in all aspects of fine jewelry maintenance and repair. Most repairs are performed right on the premises and can be completed within just a few days. Or you can set an appointment and have your jewelry repair completed while you wait. (While you wait services may have additional charges.)
JEWELRY REPLACEMENT SERVICE
We will work with your insurance agent in the replacement of your jewelry in an insurance claim.
We check and clean our client’s jewelry at no charge. We offer this service to keep our clients informed, and to either make them aware of the problems, or to assure them that their items are in good wearable condition. “We offer a little peace of mind” and a beautiful piece of jewelry upon leaving our store.
We are a full service watch repair company that provides free estimates for local repairs. We can also service the following brands... Omega, Breitling, Baume & Mercier, Tag Heuer, Bulova, Raymond Weil and Rolex.
Kenny G & Company offers appraisers trained by the Gemological Institute of America. Membership is awarded only to the selected jewelers who possess proven gemological knowledge and the highest ethical standards. It is your assurance of the reliability and capability of this firm. We offer on site GIA Appraisal services, this allows you to set an appointment for same day service.
WARRANTY / TRADE-IN POLICY
We will allow the full purchase price, less any tax, as a trade-in toward another Loose Diamond, Stud Earrings or Solitaire Pendant. We only require you to spend $100.00 or more. All Lab Grown Loose Diamonds will be accessed at “Market Value” upon time of trade-in. All other qualifying diamond merchandise requires you to simply double the original purchase price.
Kenny G & Company does not accept trade-ins on special orders, custom made jewelry, birthstone rings, or offer discounts on new purchases where a trade-in is involved. All warranties are non-transferable.
We will replace any diamonds purchased from Kenny G & Company Fine Jewelers up to 1.25 carats, and or not to exceed the purchase price of $9995.00, lost from its mounting as long as your Warranty is valid. To keep your Warranty valid, your diamond must be CLEANED AND CHECKED (at no charge) at least once every six months. The inspection date must be entered on your warranty card by a representative of Kenny G & Company Fine Jewelers. Tampering or non-Kenny G & Company Fine Jewelers modification of your diamond jewelry will void this warranty. Kenny G & Company Fine Jewelers will warranty your diamond for normal wear.
PEARL & BEAD RESTRINGING
We all have pearl or bead strands that require special care. Fine Pearls are strung on silk, a very durable material. After years of wear, it may fray, or stretch, and damage knots or strands weakening the necklace. We professionally restring, knotted or un-knotted, and offer new clasps as well.
Kenny G & Company offers a variety of credit options. Including but not limited to; No interest financing, One year financing, and long term financing. All based on credit approval. We also offer 90 day layaways subject to sales terms and conditions.
We can pay you more for your Diamonds, Gold and Platinum! Other retailers don't have the proper resources for refining. At Kenny G & Company Fine Jewelers we directly refine our gold, platinum and silver through our partners located in Dallas Texas, (USA) cutting off the middle man and import/export fee's.
Kenny G & Co. Fine Jewelers is committed to providing the finest quality, selection and service at the most competitive price every day. We invite you to stop by one of our jewelry store locations today.